Contact starts with the assessment
Every case begins with the mandatory free assessment. That way we have enough context before the first conversation, and you see a preliminary indicator level with no obligation.
Provisional text. This document was prepared internally and is pending review by a Croatian lawyer and a data protection officer before public launch. We do not describe it as legally approved.
Service provider details
SKYFRAME, obrt za video produkciju i usluge, owned by Nikola Zec. Registered address: Ulica kralja Zvonimira 24, Zagreb. The service is provided under the Signum Cyber brand.
How to reach us
Complete the assessment and, if you wish, request a manual review at the end. Tell us a safe channel and a safe time to reach you.
Direct contact details — an email address and a phone number — will be published before the public launch, together with the intake channel. Until then we deliberately do not publish them, so nobody is directed to a channel we do not yet monitor.
Visits
Sky Office, Zagreb, by appointment only after the assessment and case acceptance. The exact suite is disclosed after intake, for security reasons.
We do not accept walk-ins and do not offer remote forensic extraction. Devices are shipped to Zagreb using the instructions you receive when the case is accepted.
If you feel unsafe
In an emergency in Croatia call 112. We are not an emergency service, an investigation agency or a legal adviser.
Contact us from a separate trusted device and a network the other person cannot access.
What we never ask for
We never ask for account passwords, unlock codes, ID documents, IMEI numbers or the name of the person you suspect in public forms. Re-authentication is guided together with you only after the case is accepted.